Support
Help with File Photos in Real Time.
How it works, and how to reach a human.
Getting help
Email dean@myworkingmemory.ai. Please include your device model and OS version.
Using the app
- Take the photo and pick a folder in the same motion.
- In a rush, one tap saves to the Inbox to file later.
- Search by folder, note, date, or the text inside your images.
- Export to Files whenever you want a copy out.
Common questions
Search is not finding a receipt. Text recognition reads what is legible — photograph documents flat and in good light.
Do my photos leave the device? No, unless you export them yourself.
Refunds
Purchases and refunds are handled by Apple through the App Store.