Document Redactor

Support

Help for Document Redactor on iPhone and iPad.

Need help?

Email dean@myworkingmemory.ai.

Please include the app name, your device model, iOS version, and a short description of the issue.

What Document Redactor Does

Document Redactor lets you choose a PDF, mark sensitive areas, and create a new image-only redacted PDF copy. The original PDF is not changed.

Privacy

Redaction happens locally on your device. The app does not require an account, does not upload your PDFs to our servers, and does not use ads, analytics, or tracking.

Purchases

Document Redactor is a one-time paid App Store download. There is no subscription, recurring plan, in-app purchase gate, or restore-purchases flow.

Billing, receipts, taxes, and refund requests are handled by Apple through your Apple Account.

Common Questions

Why did my exported PDF lose selectable text?

That is expected. Document Redactor rebuilds the exported PDF as image-only pages so the covered text is not left underneath a black box.

Does text highlighting work on every PDF?

No. Text highlighting works only when the PDF contains selectable text. For scanned or image-only PDFs, use Draw Box mode.

Should I review the exported PDF before sharing it?

Yes. Always review the redacted copy before sending it to anyone.

Should I email sensitive PDFs for support?

Please do not send sensitive or unredacted PDFs unless it is necessary for your request. If you send a screenshot, review it first and remove anything private.

Contact

Email: dean@myworkingmemory.ai