Effective Date: May 26, 2026 · Last Updated: May 26, 2026
This Privacy Policy explains how myworkingmemory LLC (“we,” “us,” or “our”) handles information when you use the Document Redactor mobile application, related app features, and our support, terms, and privacy pages. For privacy questions, contact us at dean@myworkingmemory.ai.
The App may process your selected PDF, redaction marks, page images, text captured through text selection, and exported redacted copy so that you can mark sensitive areas, create an image-only redacted PDF, run a local redaction check, and share or save the exported copy. This local processing does not mean we receive or store that information.
We do not collect, receive, or store your PDFs, redaction marks, exported redacted copies, extracted text, file names, document metadata, or other user content through the App unless you choose to send that content to us or to a third party. We cannot access, recover, delete, review, or back up content that is stored only on your device.
The App does not collect analytics, telemetry, advertising identifiers, tracking data, account data, location data, contacts, camera data, microphone data, photo library data, or full payment-card information. The current version does not include third-party SDKs.
The App copies the PDF you choose into local temporary storage so it can open and render the file. It also writes exported redacted copies to local temporary storage so it can verify and share them. These files remain on your device unless you share them elsewhere.
Because we do not receive local-only files, we cannot recover or delete them for you. Deleting the App, deleting local files, resetting your device, disabling backups, running out of storage, or losing access to your device may permanently delete content stored locally.
Depending on your device settings, local files or app data may be included in device backups or cloud backups controlled by you and/or your device provider. We do not control your device backup settings. The App requires sufficient device storage to open, render, export, and share PDFs.
You may choose to provide information when you contact us, request support, send feedback, submit a screenshot, send an attachment, or otherwise communicate with us. We collect the information you choose to provide, such as your email address, message, screenshots, attachments, device details, app version, and any other information you include.
Please do not send sensitive information unless it is necessary for your request. Do not send passwords, full payment card numbers, government identification numbers, or other highly sensitive credentials.
When you visit our website or support pages, our hosting provider may process technical information such as IP address, browser type, device information, pages visited, and timestamps to provide, secure, and maintain the website. These pages do not use cookies or trackers.
Our email provider may process support communications and related technical data to provide email, security, spam prevention, and related services.
If you choose to share diagnostics with Apple, we may receive limited crash or diagnostic information through Apple’s developer tools, such as app version, device type, operating system version, crash time, and technical details about the crash.
The App lets you create one redacted PDF at no charge. If you choose to subscribe to Annual Access, purchases, subscriptions, billing, renewal, cancellation, and refunds are processed by Apple through your Apple Account. We do not receive or store your full payment-card number.
When you choose to export, save, open, email, text, upload, or share content from the App, you direct the App to send that content to the destination you select. After you share content with another destination, that destination’s privacy practices apply.
The App does not use third-party services to redact your PDFs, and the current App version does not include third-party analytics, advertising, crash-reporting, AI, cloud-storage, account, or subscription SDKs. Subscription purchases use Apple StoreKit and the App Store.
We do not send your PDFs or other app content to third-party AI services, and we do not use your PDFs, redaction marks, extracted text, exported files, or support attachments to train AI or machine-learning models.
We do not use third-party analytics SDKs in the App. The App does not display third-party advertising. We do not track you across apps or websites owned by other companies for advertising or advertising measurement. We do not sell personal information or share personal information for cross-context behavioral advertising.
We may disclose information we maintain if we reasonably believe disclosure is required by law, legal process, or government request, or is necessary to protect the rights, safety, security, or property of us, users, or others. Because much of the App’s content is stored only on your device, we may not have access to information requested by third parties, law enforcement, or users.
Local user content remains on your device until you delete it, delete the App, your device or operating system removes it, or you change your device/storage settings. Because we do not receive local-only user content, we cannot delete it for you.
We design the App to collect only the information needed to provide the requested features. We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process. No method of electronic storage or transmission is guaranteed to be completely secure.
The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. If we make material changes to how we collect, use, or share personal information, we will provide notice as required by law.
For privacy questions or requests, contact us at dean@myworkingmemory.ai.