Support
Help with Private Voice Notes.
How it works, and how to reach a human.
Getting help
Email dean@myworkingmemory.ai. Please include your device model and OS version.
Using the app
- Choose the folder before you record, so every note starts organized.
- Search titles, notes, and transcripts.
- Lock private folders behind device authentication.
- Share or export audio, notes, or transcripts.
Common questions
Why is there no transcript? On-device transcription depends on your device, language, and iOS version. Where it is unavailable you still get the recording, and nothing is sent away to be processed.
I lost a recording. Restore from your device backup if you have one; we never receive recordings, so we cannot recover them.
Refunds
Purchases and refunds are handled by Apple through the App Store.