Myworkingmemory LLC

myworkingmemory Terms of Service

Effective date: August 23, 2026 | Company: Myworkingmemory LLC, a Tennessee limited liability company

1. Acceptance

These Terms of Service and Supplemental End-User Terms ("Terms") are a legal agreement between you and Myworkingmemory LLC ("Company," "we," "us," or "our") for the myworkingmemory application for Apple platforms, the myworkingmemory.ai website pages for myworkingmemory, support materials, and related services (collectively, the "Services"). You accept these Terms when you affirmatively accept them or select a purchase control presented with reasonably conspicuous notice that buying signifies agreement. To the extent applicable law recognizes acceptance through continued use after conspicuous notice, that continued use also signifies agreement. If you do not agree, do not make a purchase or use the Services.

You consent to transact electronically. If you use the Services for an organization, you represent that you have authority to bind it, and "you" includes that organization. You must have legal capacity to enter this agreement; if you do not, you may use the Services only through a parent, guardian, or authorized representative who validly agrees for you where permitted by law.

2. Definitions

"Company Parties" means Myworkingmemory LLC and its current and former parents, subsidiaries, affiliates, members, managers, officers, directors, employees, agents, contractors, licensors, service providers, successors, and assigns.

"App" means myworkingmemory for iPhone, iPad, Mac, and Apple Vision Pro.

"Basic Game" means Numbers, Colors, or Words.

"Paid Item" means a game, world, world collection, focus tool, or tool collection offered through an in-app purchase.

"User Content" means custom word lists, planner entries, anchor phrases, and support messages or feedback you send to Company.

"You" means the individual or entity that downloads, purchases, accesses, or uses the Services.

3. Product description

The App is a working-memory training and personal wellbeing tool for Apple platforms. It runs on iPhone and iPad, Mac, and Apple Vision Pro where those versions are offered by the App Store. The three Basic Games use short sequences and brief arithmetic interruptions. The catalog also offers additional familiar games, themed worlds used inside games, a planner, a box-breathing timer, and saved anchor phrases with local reminders.

Training content and settings are stored locally. The App has no Company account or Company content server. It uses Apple services for product display, purchases, restoration, entitlement verification, and local notifications. It opens legal pages and performs export, printing, or sharing only when you choose those actions. The App does not send your levels, game answers, history, planner entries, anchors, or custom word lists to Company.

The App is not a medical device, diagnostic tool, cognitive assessment, treatment, therapy, clinical decision-support system, monitoring service, caregiving service, or emergency service. It does not diagnose, treat, cure, mitigate, or prevent any disease or condition, and it does not measure cognitive health. Levels, scores, streaks, and completion counts are records of practice and nothing more.

4. Apple App Store and license terms

The App is licensed, not sold. If Company has not supplied a custom end-user license agreement through App Store Connect, Apple's Standard Licensed Application End User License Agreement governs the App license. These Terms supplement that license only to the extent they are validly accepted and do not conflict with Apple's applicable non-waivable terms or Usage Rules.

These Terms are between you and Company, not Apple. Company, not Apple, is responsible for the App and its content, maintenance and support, and claims concerning the App, except as Apple's rules expressly provide. Apple has no obligation to furnish maintenance or support.

If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may provide a refund where required by its policies or applicable law. To the maximum extent permitted by law, Apple has no other warranty obligation for the App.

You represent that you are not located in a country subject to a U.S. government embargo or designated by the U.S. government as supporting terrorism, and that you are not on a U.S. government restricted-party list. Apple and its subsidiaries are intended third-party beneficiaries of this section and may enforce it.

5. License grant

Subject to these Terms, Apple's applicable Usage Rules, and your compliance with payment terms, Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Services for lawful personal or internal business purposes on Apple-branded devices you own or control and, where Apple's Usage Rules permit, through Family Sharing, volume purchasing, or another eligible associated account.

You do not acquire ownership of the App, source code, interface, design, trade dress, screenshots, icon, documentation, workflows, product name, trademarks, or other Company intellectual property. Company reserves all rights not expressly granted.

Company may terminate this license if you materially breach these Terms, misuse the Services, create material legal or security risk, or if Company discontinues the Services, subject to non-waivable law and Apple's applicable rules.

6. Basic access, purchases, and refunds

The App is free to download. You may start one Basic Game session per calendar day on each device. Numbers, Colors, and Words share that allowance, and starting a Basic session counts even if you do not finish it. Buying a Paid Item does not remove the Basic-session limit.

Paid Items. The in-app catalog states what each Paid Item opens. A game includes Basic content and may use worlds you own. A world supplies themed Numbers, Colors, Words, and Mixed content inside games you own. Tool purchases open the stated tool or tool collection. Product content, combinations, and availability may change as Section 13 explains.

Apple shows the current price for your country or region before you confirm. Payment is charged to your Apple Account at confirmation. Paid Items are configured as non-consumable in-app purchases. Access depends on Apple's transaction record, applicable Usage Rules, product availability, and the App's successful verification of the transaction.

Restoring. Restore Purchases asks Apple to restore eligible purchases associated with the Apple Account signed into the App Store. Availability on another device and Family Sharing follow Apple's rules and each product's App Store configuration.

Legacy transition. A limited group whose qualifying former plan was active at the Company's transition cutoff may receive Legacy Supporter catalog access after the App verifies Apple transaction history. Refunded or revoked transactions do not qualify. This transition does not change the terms or availability of a current Paid Item.

Prices, taxes, and refunds. Apple administers payment, taxes, price presentation, and refund requests under its rules and applicable law. Company does not directly control your Apple Account or refund decision. Nothing in these Terms limits a non-waivable refund or consumer right.

Company does not receive your full payment-card number, bank-account number, or Apple Account credentials.

7. No Company account; device and backup responsibility

The App does not require a Company account and includes no Company server for your information. You are responsible for securing your device; securing your Apple Account; maintaining your passcode and device access controls; managing iCloud, device, and operating-system settings; and making the backups that matter to you.

Company Parties do not guarantee that your levels, history, planner entries, anchors, custom word lists, completion counts, or other locally stored data will be recoverable, backed up, restorable, available, or retained. There is no Company synchronization between devices, so each device keeps its own levels, history, and daily Basic allowance.

8. User Content and feedback

As between you and Company, you retain whatever rights you lawfully hold in User Content. Custom word lists, planner entries, and anchors remain on your device and are not transmitted to Company. Support messages, files, or feedback are received by Company only when you separately choose to send them.

You are responsible for User Content and any use, publication, or disclosure of it. You represent that you have the rights, permissions, consents, and authority needed for content you use with the Services or send to Company.

If you submit ideas, suggestions, requests, comments, reviews, bug reports, marketing ideas, product concepts, or other feedback, you grant Company a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, distribute, and incorporate that feedback for lawful business purposes without attribution or compensation, subject to applicable law. Nothing in these Terms restricts an honest consumer review. This feedback license does not cover User Content merely stored locally in the App.

9. Company intellectual property

Company and its licensors retain all rights, title, and interest in the Services and all Company intellectual property. No rights are granted except the limited license expressly stated in these Terms.

You may not:

10. Acceptable use

You may not use the Services to:

Violation of this section is a material breach. Company may preserve evidence, restrict support, notify affected parties or authorities where appropriate, and seek injunctive relief.

11. No professional advice and no guaranteed outcome

The Services are an automated training and wellbeing utility. They are not a doctor, neurologist, psychiatrist, psychologist, therapist, qualified mental-health professional, occupational therapist, nurse, caregiver, lawyer, accountant, financial advisor, safety system, medical device, or emergency service.

The Services do not provide medical or professional advice, do not create a professional or clinical relationship, and must not be used as a substitute for independent review or professional judgment. Company makes no promise that practice will improve your memory, attention, wellbeing, daily functioning, or any measured or unmeasured outcome. If you have a concern about memory or cognition, speak to a qualified professional.

12. Third-party services and platforms

The Services may interact with or depend on third-party platforms and systems, including Apple, iOS, iPadOS, macOS, visionOS, App Store services, StoreKit, the system notification service, system share, export and print panels, device settings, operating-system features, and cloud or backup systems you choose to use. The myworkingmemory.ai website pages for the App are hosted by a third-party hosting provider. The App includes no third-party analytics SDK.

Company Parties are not responsible for third-party acts, omissions, outages, rules, refund decisions, privacy practices, data practices, price changes, availability, compatibility, policy changes, platform changes, or service discontinuation.

13. Updates, changes, suspension, and discontinuation

Company may update, modify, suspend, discontinue, or terminate the Services or any feature at any time. Updates may add, change, or remove features, prices, limits, or availability.

Company may update these Terms. Company provides notice as required by applicable law and may provide notice by website posting, app-store release notes, in-app notice, email, or another reasonable method. Non-material updates apply to continued use to the extent permitted by law. Material amendments to dispute-resolution, class-waiver, jury-waiver, liability, privacy, or other rights-affecting terms apply prospectively and may require affirmative assent where required for enforceability. If you do not agree to updated Terms, stop using the Services.

14. Copyright and intellectual-property notices

The App does not host a public gallery and does not publish or redistribute anything you write. If you believe Company-controlled material infringes your copyright, send a notice to:

Myworkingmemory LLC
Email: support@myworkingmemory.ai

Your notice should include the information required by 17 U.S.C. 512, including identification of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good-faith belief, a statement under penalty of perjury that the notice is accurate, and your physical or electronic signature.

15. Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." COMPANY PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AVAILABILITY, COMPATIBILITY, ERROR-FREE OPERATION, AND UNINTERRUPTED SERVICE.

COMPANY PARTIES DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR NEEDS, IMPROVE MEMORY, ATTENTION, WELLBEING, OR ANY OTHER OUTCOME, PRESERVE YOUR LEVELS, HISTORY, ANCHORS, PLANNER ENTRIES, PURCHASE ACCESS, OR LOCAL DATA, DELIVER ANY NOTIFICATION AT ANY PARTICULAR TIME, WORK ON EVERY DEVICE OR OPERATING SYSTEM, REMAIN AVAILABLE, REMAIN COMPATIBLE WITH APPLE OR THIRD-PARTY SERVICES, OR BE FREE FROM DEFECTS, ERRORS, INTERRUPTIONS, LOSS, CORRUPTION, OR SECURITY INCIDENTS.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, CONTENT, BUSINESS, OPPORTUNITY, OR GOODWILL; BUSINESS INTERRUPTION; DEVICE FAILURE; SUBSTITUTE GOODS OR SERVICES; OR DAMAGES ARISING FROM THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES, THESE TERMS, OR THE PRIVACY POLICY WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO APPLE FOR THE APP DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR USD $50.

THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT LIMIT LIABILITY FOR FRAUD, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR ANY LIABILITY OR NON-WAIVABLE CONSUMER RIGHT THAT APPLICABLE LAW DOES NOT ALLOW TO BE LIMITED.

17. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Company Parties from third-party claims, damages, liabilities, losses, judgments, costs, and reasonable attorneys' fees resulting from your misuse of the Services, User Content, material breach of these Terms, violation of law or a third party's rights, fraud, or willful unauthorized conduct.

Company will give reasonable notice of a covered claim and may control its defense and settlement. You will reasonably cooperate and may not settle a claim in a way that imposes liability, admission, or non-monetary obligation on a Company Party without Company's written consent. This section does not require indemnity to the extent a claim results from a Company Party's fraud, gross negligence, willful misconduct, or conduct for which indemnity cannot lawfully be required.

18. Contract with the LLC only; covenant not to sue members individually

Your contract is with Myworkingmemory LLC only, not with any individual Company Party. Tennessee law generally does not make an LLC's members, managers, officers, employees, or agents personally liable for the LLC's debts, obligations, or liabilities solely because of that status.

To the fullest extent permitted by law, you covenant not to sue, name, demand recovery from, or seek personal liability against an individual Company Party for a claim arising from the Services, these Terms, or the Privacy Policy solely because of that person's relationship with Company. This covenant does not bar a direct claim that non-waivable law permits based on that person's own conduct.

The Company Parties are intended beneficiaries of this section, may enforce it, and retain every protection available under contract and law. This section survives termination.

19. Dispute resolution

This section applies to disputes, claims, demands, or controversies arising from or relating to the Services, these Terms, the Privacy Policy, communications, data, User Content, or the relationship between you and Company Parties.

19.1 Informal resolution required

Before starting arbitration or court proceedings, each side must send an individualized written Notice of Dispute and participate in a 60-day good-faith informal-resolution period. Send your notice to support@myworkingmemory.ai and include your name, contact information, App name, purchase platform, facts, requested relief, and enough information to investigate. Company may send notice to an address associated with your purchase or support request. This requirement does not prevent an eligible small-claims case or permitted emergency equitable relief.

19.2 Binding individual arbitration

Except for the express exceptions below, disputes will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its then-current Consumer Arbitration Rules and, where applicable, Mass Arbitration Supplementary Rules. The Federal Arbitration Act governs this arbitration agreement. The arbitration is seated in Nashville, Davidson County, Tennessee, although a hearing may occur remotely or as otherwise required by AAA rules or applicable law.

19.3 Formation and delegation

A court will decide whether any agreement to arbitrate was formed and any issue that applicable law requires a court to decide, including enforceability of the class or representative waivers where required. After formation, the arbitrator has exclusive authority to decide other questions concerning interpretation, scope, applicability, validity, enforceability, waiver, and arbitrability.

19.4 Individual proceedings; no class relief

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND COMPANY PARTIES MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A PURPORTED CLASS, COLLECTIVE, COORDINATED, CONSOLIDATED, MASS, REPRESENTATIVE, OR JOINT ACTION.

An arbitrator may not conduct class, collective, consolidated, representative, private-attorney-general, or joint merits arbitration or join more than one person's claims without every affected party's written consent. Administrative coordination allowed by the AAA Mass Arbitration Supplementary Rules does not create class or consolidated merits arbitration.

19.5 Mass arbitration

If coordinated counsel or entities file enough similar demands to trigger AAA's then-current Mass Arbitration Supplementary Rules, those rules govern administration, including process-arbitrator authority, fees, batching, sequencing, mediation, and case management. Each claim remains individual.

19.6 Jury trial waiver

FOR ANY CLAIM THAT IS NOT ARBITRATED, YOU AND COMPANY PARTIES KNOWINGLY AND VOLUNTARILY WAIVE TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

19.7 Arbitration opt-out

You may opt out by emailing support@myworkingmemory.ai within 30 days after first accepting these Terms. Include your name, App name, purchase platform, and a clear opt-out statement. Opting out does not affect other Terms, including any independently enforceable class-action or jury-trial waiver.

19.8 Small claims

Either side may bring an individual claim in small-claims court if it qualifies and remains there. If it no longer qualifies, either side may require arbitration.

19.9 Provisional equitable relief

Either side may seek temporary or preliminary equitable relief in a court of competent jurisdiction to preserve the status quo pending arbitration. Company Parties may also seek relief concerning intellectual property, unauthorized access, cybersecurity, scraping, reverse engineering, confidentiality, data misuse, fraud, or threats to operations. This exception does not waive arbitration of damages or other claims.

19.10 Company Parties may invoke and are bound

Company Parties may invoke and are bound by this section for claims arising from the Services, these Terms, or the Privacy Policy.

19.11 Fees

AAA's applicable consumer or mass-arbitration fee schedules govern filing and administrative fees, subject to applicable law.

19.12 Confidentiality

Each side will keep the existence, content, and result of an arbitration confidential except as needed to enforce an award, to comply with law, or to obtain professional advice.

19.13 Severability and class-waiver blow-up

If the class, collective, or representative waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section continues to apply to every other claim. If any other part of this section is unenforceable, it is severed and the rest continues.

20. Governing law and forum

Tennessee law governs these Terms and any dispute, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration agreement. For any matter not subject to arbitration, you and Company submit to the exclusive jurisdiction of the state and federal courts located in Davidson County, Tennessee, and waive objections to that venue. Nothing here deprives you of the protection of non-waivable consumer laws of your place of residence.

21. One-year limitation period

To the maximum extent permitted by law, a claim arising from or relating to the Services, these Terms, or the Privacy Policy must be filed within one year after it accrues, or it is permanently barred.

22. Export, sanctions, and government users

You will comply with U.S. export control and sanctions laws and any other applicable trade laws. You represent that you are not subject to a U.S. embargo, sanctions designation, or restricted-party listing. The App is commercial computer software; U.S. government users receive only the rights described in these Terms, consistent with FAR 12.212 and DFARS 227.7202.

23. General terms

These Terms and the Privacy Policy are the entire agreement between you and Company for the Services and supersede prior understandings on that subject. If a provision is unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without Company's written consent; Company may assign them in connection with a merger, acquisition, reorganization, or sale of assets. Sections that by their nature should survive termination do survive, including intellectual property, disclaimers, limitation of liability, indemnification, the covenant not to sue members individually, dispute resolution, governing law, and the limitation period. Company is not liable for delay or failure caused by events beyond its reasonable control. Nothing in these Terms creates a partnership, agency, employment, joint venture, or fiduciary relationship.

24. Contact

Myworkingmemory LLC, Nashville, Tennessee, United States. Email support@myworkingmemory.ai.

Privacy Policy · Support

Myworkingmemory LLC · Nashville, Tennessee, United States · support@myworkingmemory.ai